Help Center
Frequently Asked
Questions
Everything you need to know about SentraAI. Can't find what you're looking for? Talk to our team.
Product
SentraAI is an AI Control Plane that provides visibility, governance, and risk monitoring across AI systems. It gives organizations full visibility into how AI is being used, enforces governance policies, and detects risk across APIs, SaaS tools, and embedded AI systems — all from a single platform.
SentraAI supports three categories of AI systems: API-based integrations (OpenAI, Anthropic, Google, and more), SaaS tools with embedded AI (monday.com, Figma, CRM platforms), and behavioral/inferred AI usage — detecting AI activity even without a direct integration.
Visibility
AI visibility is the ability to track, monitor, and understand how AI is being used across your organization's systems. Without it, teams have blind spots — they can't see which AI models are being called, what data is flowing to them, who is using them, or what risks they might be introducing. SentraAI eliminates those blind spots.
SentraAI provides three progressively deeper levels of visibility:
- Level 1 — Full API Tracking: Monitor every AI API call your organization makes. See which models are used, by whom, and at what cost.
- Level 2 — SaaS AI Tracking: Monitor AI usage embedded inside SaaS tools like monday.com, Figma, and CRM platforms. Detect PII leaks and enforce policies.
- Level 3 — Behavioral / Inferred Tracking: Detect AI usage from behavioral patterns even without a direct integration. Surface shadow AI and hidden risks.
Alerts & Risk
Yes. SentraAI includes a rule builder that lets you create custom alerts using keyword matching, regex patterns, and multi-condition logic. You can set thresholds for cost spikes, detect specific data patterns, and configure escalation workflows that route alerts to the right teams.
Yes. SentraAI detects PII (personally identifiable information) including emails, phone numbers, and SSNs, as well as financial data (credit card numbers, bank details) and secrets (API keys, tokens, credentials) before they reach AI providers. Detection covers 50+ categories and can automatically redact or block sensitive content.
Still have questions?
Talk to Our Team
Can't find the answer you're looking for? Our team is here to help.